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Introduction and Preparation Guide to Using the Liberty Group Virtual Survey App

Introduction and Preparation Guide to Using the Liberty Group Virtual Survey App

You’re going to love the convenience of receiving your moving quote remotely! All you need is your cell phone camera and to be able to walk through the location where items are located that will need to be moved.

Peace of Mind Moving Quotes

The Liberty Group makes scheduling your survey easy. Schedule your Virtual Survey whenever it’s convenient for you (including evenings and weekends), without the need for a consultant to visit your home.

Speedy Moving Quotes

At The Liberty Group, providing the easy-to-use Virtual Survey allows us to get your moving quotes to you faster and you can rest easy knowing all communications are secured.

Quality Moving Quotes

Our online Residential Moving Specialists are well trained and can provide the same accuracy and service as an in-person appointment. The only difference is you’re talking to your consultant by video call.

Here’s a snapshot of what to expect from a Virtual Survey:

  1. Schedule a virtual survey appointment with one of our Residential Moving Specialists and receive a link to download our Virtual Survey app.
  2. Click the appropriate link for your device and download the Virtual Survey mobile app.
  3. At the scheduled time, launch the app to connect with your Liberty Group consultant who will conduct the survey via video chat.
  4. The consultant will provide you with a moving quote.

Click here to learn more about our moving services.

Step-by-step prep guide

Your experienced moving consultant will guide you to walk you through your home (using the camera on your phone to view your belongings) and determine how much it will cost to perform your move.

Use these checklists to help prepare for your virtual appointment:

Prepare your home

■ Determine which items you are moving; your consultant will need to know exactly what is going to be moved.

■ Be prepared to show your consultant every room in your house, including all storage spaces. Don’t forget your garage, shed and yard.

■ Open all cabinets and closets before your Virtual Survey to expedite the estimating process.

■ Identify any high-value items that are greater than $100 per pound (antiques, fine china, designer apparel, etc.). Also, indicate any breakables that you may have.

■ Have a tape measure with you. Your consultant may need you to measure items for increased accuracy.

■ The consultant will need you to go outside of your house, regardless of weather conditions, to evaluate accessibility for your moving truck and crew.

■ Do you have offsite storage? We’re able to upload photos or videos to include those items in the estimate.

Prepare your mobile device

■ Make sure your mobile device is fully charged and has an active Wi-Fi (wireless internet) connection.

■ Turn on the lights in every room prior to your Virtual Survey. This will help the camera stay in focus throughout the entire estimate.

Start Your Virtual Quote Today 

Your time is valuable! Because The Liberty Group understands customers need the best and most current information to prepare for residential moving, we offer the options of in-person and virtual estimation visits! Using our easy appointment system, you can schedule this for FREE with your very own smart phone. Just call 908.964.8390 and schedule your virtual estimate at your convenience.

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